Baby Discovery Boutique wants to make your shopping experience as pleasant as possible. We have provided answers to frequently asked questions below. If your question has not been addressed, please feel free to contact us by clicking on the Live Help box in the upper right corner of your screen for instant chat, sending an email to info@babydiscovery.US or calling 619-955-6272 during business hours.

Q: How safe is it to shop online at Baby Discovery Boutique?
A: This is actually safer than using your credit card in a restaurant. Your credit card information will be processed using Authorize.Net over a secure server. We do not store your detailed credit number. You can order online at the Baby Discovery Boutique 24 hours a day! We use SSL technology and your information is safe and secure!

Q: What methods of payment do you accept?
A: We accept PAYPAL and major credit cards: Visa, MasterCard, American Express and Discover Card. You may also use your Debit Card as long as the Visa or MasterCard logo is present on the card. We also accept Money Orders and Certified Bank Checks (no personal checks are accepted).

Q: If I pay by Money Order or a Certified Bank Check, how long will it take before I receive my order?
A: As soon as payment is received, the package will be shipped. Payment must be received within 14 days from the date of purchase or the item(s) will be returned to stock. If you are concerned about the payment not arriving within the 14 days allotted, please contact customer service at 619 955-6272 or info@babydiscovery.US with your order number to request an extension of time.

Q: Do I need to create an account to make a purchase?
A: No. However, creating an account is easy and free! The benefit of creating an account allows customers to login and track their orders. You can also view your history of purchases that you have made with us. Another advantage is that you will have an address book attached to your account. We can deliver your products to another address other than yours. This is perfect to send birthday gifts direct to the birthday person themselves.

Q: What information is needed to create an account?
A: An account is created using your name, address, telephone number and email address. We do not store detailed credit card information.Your personal information will remain confidential. Please read the privacy policy for more detailed information.

Q: I am a returning customer, why do I have to re-enter my credit card details?
A: We do not store detailed credit card information. This is for your protection.

Q: If I add items to my shopping cart and return later, will they still be there?
A: Yes, any products added to your online cart will remain there until the items are removed or purchased.

Q: What is the cost of the shipping?
A: Shipping is calculated based on the weight. If you wish to obtain an estimate of your shipping cost, add the item to the shopping cart. Once you have viewed the shipping cost, you may continue shopping by selecting any of the Categories on the left or you may proceed with Checkout.

Q: How long will it be before my order ships?
A: All clothing items are shipped within 24 - 48 hours unless stated otherwise in the product description.

Q: What if the size I want to buy says OUT OF STOCK? Can I still order this item?
A: If a particular size is OUT OF STOCK, please contact Baby Discovery Boutique to find out when the item will be back in stock. Depending on the manufacturer, some items may be ordered and mailed to you within 1 week. Other times, items might be on clearance and the stock will not be replenished.

Q: Who do you purchase your clothing from?
A: We purchase our clothing directly from manufacturers and wholesale distributors. We do not purchase items from liquidation sales. All of our items purchased are new.

Q: Do you purchase from USA manufacturers?
A: Yes, we purchase clothing made in the USA and overseas. If the clothing was manufactured in the USA, it will be stated in the description.

Q: Why does your website end in .us and not .com (www.babydiscovery.us)?
A: The .us is the new extension for companies operating in the United States. We selected this ending because we are a company based in the USA and wanted to be recognized as such.

Q: Why does the website link www.BabyDiscoveryBoutique.com take me to the www.BabyDiscovery.US website?
A: The babydiscovery.us domain name is the main hosting domain from Baby Discovery, LLC. Any traffic from the domain name babydiscoveryboutique.com (which is also owned and operated by Baby Discovery, LLC) is redirected to babydiscovery.us as they both share the same inventory.